Our Guarantee


At Medina, we stand behind the quality of our craftsmanship and materials. We understand the significance of your jewellery, especially items as precious as a rosary, and we want you to cherish them for years to come. That's why we offer a comprehensive guarantee to ensure your peace of mind.

90-Day Repair Service
Should your rosary or any other jewellery item break due to normal wear and tear or craftsmanship issues within 90 days of purchase, we provide a repair service at no additional cost to you. Our skilled artisans will carefully assess and mend your item, restoring it to its former glory.

Quality Materials
We meticulously select the finest materials, including rare stones, to craft our jewellery. Each piece undergoes rigorous quality control to ensure it meets our standards of excellence. If you encounter any issues related to the quality of materials, please don't hesitate to reach out to us.

Customer Satisfaction
Your satisfaction is our top priority. We are committed to providing exceptional customer service and ensuring that your experience with Medina exceeds your expectations. If you have any questions or concerns about your purchase or our guarantee, our dedicated support team is here to assist you.

How to Reach Us
To initiate a repair or discuss any concerns regarding your jewellery, please contact our customer service team at customerservices@medinajewelleryth.net. We're here to help and ensure that your Medina jewellery continues to bring joy and inspiration for years to come.

Thank you for choosing Medina.